5 Career Lessons from the Theatre

5 Career Lessons from the Theatre5 Career Lessons from the TheatreI recently attended a Bay Area Girl Geek Dinner, an event put on for the dual purposes of connecting female employees with San Francisco Bay Area companies and encouraging networking within the female tech community. One of the speakers, a vice president from a telecommunications company, began her speech describing the trajectory of her professional life. She abfluged college as a musical theatre major before heading to law school and settling into a career in marketing. She highlighted the atypical start to her career by belting out the beginning lines to the musical Sweet Charity. (The minute you walked in the joint, I could see you were a man of distinction, a real big spender)Having myself performed in musical theatre while in high school and college (including a stint as a Sweet Charity dance hall hostess), I felt an instant kinship. I listened to her presentation, which was delivered with the unbridled exuberanc e of a true stage performance, and it made me reflect on the ways that participating in musical theatre is like professional life.1. The audition process, like a job interview, is your chance to shine. An audition is basically an interview an opportunity to demonstrate your skills for the purpose of being selected for a coveted role. Some aspects of the audition process require preparation. Other parts test your ability to think on your feet. Either way you must stay calm, persevere through the stress and do your best to impress those judging your talent.2. You have to gracefully accept rejection. Following auditions there is always this moment when you approach a posted cast list or receive a phone call from a member of the selection committee. With bated breath you await the results. Sometimes you get the role. Sometimes you dont. Through the disappointment you have to find a way to express your gratitude for the opportunity and communicate a continuing interest in working togethe r in the future. Grace in the face of rejection is a lesson with many applications3. The theatre world reinforces the importance of working as a team. Any performance requires the full attention and hard work of multiple teams, including actors and dancers, stage crew, musicians, technicians and front-of-the-house workers. Failure to collaborate leads to a disjointed experience for the audience. Whether in theatre or in the context of a company, working together as a team is the key to flawless execution and customer satisfaction. Moreover, everyone should be respected as a vital contributor to the effort. Prima donnas are never fun to work with- be it in the theatre or the professional sector.4. Everything must be ready by opening night. There are always moments in the weeks leading up to opening night where everything seems to go wrong and you think, How is this possibly going to come together in time? And yet everything does somehow magically come together on opening night. The m agic, of course, comes from hard work and lots of practice. Opening night in theatre is the ultimate product launch date. Delaying the product launch is simply not an option. Its a deadline that everyone must respect.5. Never stop, even if you make a mistake. There is a famous show business saying The show must go on. Regardless of what may go wrong during a live performance, everyone must maintain their composure, ignore the disturbance and continue as rehearsed. If you blank out during a performance, you should improvise until you are able to pick back up. I remember a choreographer once telling my troupe, If you forget the steps, you should keep moving because fruchtwein of the time nobody will notice. But the minute you stop, youll draw attention and thats when youll have a problem. If you stumble, whether its during an interview or presentation, keep your wits about you and maintain momentum (even if you have to fake it) until youre able to recover.Ive focused on the conceptual similarities between theatre and the working world, and I think Shakespeare was right All the worlds a stage, and all the men and women merely players. However, even if you may not have sang, danced or acted on stage as a child, you can still benefit from elements of the performance arts in your career. You can learn to think on your feet, be a better public speaker, and become more aware of how you are communicating via facial expressions and body movements. Getting involved in the theatre world by taking classes or participating in live performance groups can have great impact on your professional skills. In fact, research shows that arts and music training can benefit ones career.

Worker safety rules are quietly going away

Worker safety rules are quietly going awayWorker safety rules are quietly going awayAs of March 14, the Labor Department has yet to publicly release any fines against companies committing workplace safety violations.This silence contrasts with the rush of fines from past administrations. Under President Obama, the departments Occupational Safety and Health Administration (OSHA) released about 460 notices annually about fines.Why it matters What OSHA does, at its best, is advocate on behalf of workers by penalizing workplace safety offenders and detail what exactly employers did wrong.Without the list being made public, workershave no way of finding out which employers are frequent workplace safetyviolators.No mora public shamingOSHAs list was used to raise awareness of workplace safety violations and force employers to improve their conditions through public shaming.This is a popular technique most frequently used by journalists. The Village Voice was known for annuallypublicizing th e 10 Worst Landlords of New York City, a list that would prompt landlords to do anything to get off of it for the next year.Now, companies dont have to worry so much about keeping records. Under the Obama administration, OSHA required companies to electronically submit records of workplace accidents, so that OSHA could list them publicly on its website. OSHA under president Donald Trump, in contrast, is not accepting electronic submissions at this time.OSHA rules apply to office workers and factory workersAn important bit of context While OSHA is frequently considered a key protection for blue-collar factory workers, it also protects white-collar workers, who may become injured or ill from electrical dangers, indoor air problems, poor housekeeping, excessive noise, inaccessible fire extinguishers, and entrances and exits which may be blocked, according to an OSHA document.Everything from bad air quality to insufficient equipment could lead to white-collar workers seeking disability payments for respiratory illnesses, carpal tunnel syndrome, and other physical maladies. Workers compensation to pay for injuries and illnesses in the workplace covered nearly 133 million Americans as of the most recent tally, according to the National Association of Social Insurance.Falls, slips and trips - which could happen in any office - account for around 17% of all workplace compensation claims, according to the National Association of Social Insurance.The organization noted in its most recent report, in fact, that white-collar workers are the ones most likely to be covered for long-term disability insurance 59% of workers in management and professional-related occupations were covered by long-term disability plans as of 2014, compared to 34% of workers in sales and office occupations, and 10% of workers in service occupations.That said, OSHAs strongest work comes in preventing fatalities on the job, which are far more likely to happen in factories.Senseless tragedyAs an ex ample, in 2016, OSHA fined Alabama-based Ajin USA$2.5 millionafter a 20-year-old female factory worker was fatally impaled by a malfunctioning robot.In its report, OSHA calledthe incident asenseless tragedy that was entirely preventable with better safety guidelines. Putting Ajin USA on its Severe Violators Enforcement Program, OSHA could inspect Ajin USA factories more frequently.Without that list being publicly available, companies that violate safety rules are better able to avoid accountability.Federal contracts may go to workplace safety violatorsIn fact, companies that dont respect workplace safety wont even suffer financially they are now more likely to get federal contracts than they were just three months ago.Thats because in early March, the Senate voted to repeal theFair Pay and Safe Workplaces regulation, which the Obama administration put in place. The law required employers bidding on federal contracts to disclose alleged workplace safety violations. It was supposed to make it harder for the worstviolatorsto get government funding byholding them more accountable.With that law repealed, companies with safety violations can more easily win federal contracts. Since 1 in 5 American workers is employed by a federal contractor, this rule could have far-reaching consequences.Less regulation means more concerns for workers healthOSHA is now also delaying a rule that would decrease workers exposure toberyllium, a mineral linked to a fatallung disease. Due to the White Houses regulatory freeze memorandum, the rule that was supposed to go into effect this month will now go into effect onMay 20.In January, OSHA estimated that therule would impact 62,000 workers and save 94 lives annually, so longer delays or potential revisions could further jeopardize workers health.

15+ Job Interview Tips from People Who Have Gotten Hired -

15+ Job bewerberinterview Tips from People Who Have Gotten Hired -15+ Job Interview Tips from People Who Have Gotten Hired -Between getting selected for an bewerberbewerbungsgesprch and being hired, applicants have less than a 1% chance of landing any one stelle. This places a lot of pressure on interviewee to articulate their suitability in a convincible way. That can make interviews seem like a high pressure make or break moment. However, the majority of the convincing begins long before you enter an interview.Recruiters have specific criteria they hope you fulfil from your resume all the way to the job offer. The best thing you can do is understand what your recruiters are looking for and how you can satisfy those needs. Below, weve compiled 19 interview tips that will give you the best chance at being in that 1% of people who get hired. 1. Think about why you want this job The recruiter is looking to identify your intentions and determine what impact theyll have on their bottom l ine. Remember, the business is there to succeed, bedrngnis just survive. If your reason for wanting a job is simply to make ends-meet, you should consider packaging this in aelendlageher way. Perhaps youve been interested in a particular industry for a while and want more hands-on experience or youd like to help an organisation you know do better in a certain area. Your reasoning for wanting this location should link in with the business succeeding in one area or another. Some examples are I want to explore area of business further to round out my experience after doing previous experience for length-of-time I noticed youre going into new venture of business and I believe in that project. I want to use your relevant skills to help accomplish business goals.Company name is known for good quality of business. This interests me because it was lacking in my previous job. I think the good quality of business will keep me motivated and help me succeed in accomplishing business goals here. 2. Understanding the whyOne thing that we often neglect is understanding why recruiters ask the questions they do. Your job is to entice the recruiter by giving them what theyre looking for in the job. Understanding the reasoning behind their questions is key to this.There are many ways you can try understand the why behind a question. Simply looking at sample interview questions and thinking about what exactly thats asking you is a great start.The job description can also give you great insight. The question youre being asked is probably related to something youll be involved in in your role finding common questions and referencing them against your job description will show you that connection.What are your greatest weaknesses? a question we often get asked when applying for a job. Without thinking of the reasoning behind this question, you might just answer with I always leave the fridge door open or I dont know how to change a car tyre. When you understand that the recruiter i s seeing if youre self-aware of qualities that might hinder your ability to perform, you can answer the question effectively.4. Know your weaknesses Career advisor Ben points out it is important for you to be knowledgeable of your weaknesses. Its a disadvantage to take someone on that is ignorant to their own areas-of-improvement. A good way of approaching this type of question in an interview is to speak on a previous experience that you struggled with. Well, in the past I had difficulty with and mention that you are looking to improve on this issue in the current position through X, Y and Z. This answers the recruiters question without making it seem theyre inheriting a liability. Make sure the weakness youre highlighting is not an essential skill for the position youre hoping to secure. If it is, this might be a red flag for the recruiter. 5. Know your resume wellOne of the greatest resources recruiters will have on your life will be your resume. Leaving prepared questions aside, anything the recruiter asks you will be taking inspiration from your resume. You need to know the things that are on your resume quite well for this reason. Theres no greater red flag than when the recruiter asks you about your 30% user growth for a previous employer only to be met with a blank face. If its on your resume, be prepared to talk about it and provide more information than what is on the page.6. Any questions?At the end of the interview, it is common to be asked if you have any further questions. Its important that you have something prepared as not following up can give the impression you know little of the position or are concerned with other vacancies (and thus have done little preparation for this interview).Common questions include those that directly address the organisation, for exampleCould you tell me more about diversity policies currently in place?What have previous people in the position struggled fruchtwein with?, What are common misconceptions about this r ole?,How do you see this role fitting into the business mission?.While these show youre in-tune with the business and take a genuine interest in its management, there is room for improvement. Thebest questions to ask at the end of your intervieware those that open a dialogue and create a fluid conversation. An example of this sort of question isIs there anything in my application that bothers you?This sort of question shows your desire to improve and demonstrates your ability to take critique. It also gives insight into secondary concerns of the recruiter and gives you an area to work on you may have not been aware of. Even if you dont get this job, youll have this information for the next interview. Its win-win.7. Dont lie Lying can only get you so far in an interview it is very rare to be the right decision. As Ben brought to our attention, recruiters who notice interviewees lying will end an interview early and automatically take them out of consideration. Answer honestly and sti ck to your true experiences thats what the recruiter is interested in.8. Understand the USP of the position Working in customer support, Sia says he always researches the USP of his position. This is the unique-selling-point of your job. Essentially, this asks what does your role add to the business. What impact does it make for the firm and how does it differ to all other roles that are employed on the team? Understanding the USP of a position will help you comprehend exactly why the vacancy exists and how you can apply yourself. To get a grasp of the USP of your position you can Look into the business social media to see their latest projectsAnalyze the job description to see essential skills not shared among people in the companyIdentify the seniority of your position (if youre a the Head of a department, your USP is your expertise) If you cant figure out the USP of your position, this is a great question to ask during the interview as mention in 5.9. What do people not like abo ut the business?One of the greatest things you can do to prepare for an interview is to ask people in the organisation what they dont enjoy about the firm. This can give you a better understanding of issues within and where you can help improve. It can also give you more information on the work culture and help you negotiate whether or not youre willing to take a job offer should the interview go well. You can get in contact with people through LinkedIn or Facebook Groups to do this. 10. Allow yourself to say no Much like knowing your weaknesses, do not fear saying no in an interview. As pointed out to us by data scientist Pavel, Youre afraid to say no you dont have experience with something, but thats totally fine to say. I think I had a perception that saying no is a very bad thing when at an interview.This ties into not lying in an interview, too. You dont need to pretend to have experience with a certain technology or system in an interview if you havent. What is important is th at you highlight your ability to pick up new concepts quickly and demonstrate a willingness to learn. 11. Research where the company is headed Gal (who works in business development) gave us a great insight into his interview preparation. Researching the goals of the business for the next 6-18 months will allow you to spot opportunities to shine. If you notice that they have a product launch upcoming next year, you might have skills that can aid that. The recruiter will be concerned with the difference you can make now to the firm. However, theyll be impressed seeing the differences you can make now and in the future.To see where the business is headed in the next 6-18 months you can Check news stories about the firm Interview people that work in the business currently on their projectsReview the companys LinkedIn page 11. Research field trendsWhatever position youre going for, it will be situated in a certain sector. This can be Tech, Marketing, Finance, Health, and many others. Un derstanding the trends within your field will give you a great platform to speak on directions the company can take in the future. This also links to having a follow-up question for your recruiter. If you spot a trend in the field, you can ask what the companys plans are to address this. You can learn more about trends in your field by Searching Field Trends YearChecking the latest data from the Bureau of Labor Statistics (or another countrys equivalent)Researching the projects of competitorsFollowing industry-specific media (Business Insider, The Financial Times and so on) 12. Dont jump to say everything As interviewees, we think recruiters will want to hear everything we have done and all the reasons we are great. But, this isnt always the case. As a former CEO, Pavel notes that when you interview people you dont want to know all the great things they did in their life, you just want to know if they meet the requirements or not.You might be anxious to get all of your great points across but the key details you need to convey are those related to the position youre applying for. 13. Mock interviews Contacting friends to run-through mock interviews with you will allow you to calm your anxieties and frame your answers. Prepare some common interview questions and have someone that you know ask you them. This way, you get to hear yourself speak aloud and will build confidence in your response. To find interview questions to use for these, you can check Glassdoor. Mock interviews can be enhanced by having a recruiter or a friend that works at the company conduct them for you. 14. Prepare a checklist Not all interviews are to get hired at a new company some are for promotions and moving to a new internal role. Often, these types of interviews will require an in-depth knowledge of the company and a plan-of-action for what you will do if youre granted this promotion.You can get lost in your thoughts and become flustered if youre worrying about missing something impo rtant or forgetting a statistic. Preparing a one-page document that you can use to go over your thought processes is a great way to overcome this. 15. Training sessions Many people struggle with interview skills. For this reason, theres an abundance of interview skill trainings found all over the world. Training sessions are great for meeting other people that are looking to develop the same expertise as you especially if you dont have a close network of friends to sit and run through mock interviews with you.16. Video content If youre bored with static information, researching interview questions, and dont have the means to go out and meet others to prepare for an interview, online video content is the best vorkaufsrecht for you. There are hundreds of videos on Youtube of real people that provide interview advice and preparation.Deniz Sasal provides a comprehensive guide to answering interview questions with an analysis of why those questions are being asked.17. Give experiential responses The recruiter has already had a chance to look over your resume and cover letter. They know what your duties were in other organisations simply regurgitating these statements to them will lead to disinterest. Your responses should be framed experientially, meaning that you should tell stories. Rather than stating you were involved in a product launch, talk about what that process was like. Much like how you should quantify achievements on your resume, your responses should have a narrative to them.18. Choose your highlights Before going into an interview, think on the highlights of your career that are most applicable to what youre going for. Gal considers this to be his most important step. I rehearse with myself talking about each highlight. This structures the way you speak about your most relevant experience and will allow you to be articulate in your previous accomplishments. 19. Prepare yourself There are many things you can do to prepare for an interview. One thin g we can forget is to prepare ourselves, not our materials and not our responses. Meditation is a great way to center oneself before entering an interview. Most importantly, remember to eat, drink and sleep beforehand. Without taking care of yourself you cant expect to perform to the best of your ability.Job interview preparation All of these tips come down to a single truth theres no silver bullet for a job interview. You need to think critically about how to best apply these tips to your specific situation and then put in the effort to really prepare. Remember that the right job can change your life, so its worth working hard to get it. If you need some ideas or inspiration, you can see dozens of real stories of career success on our Successful Resumes page.

Employers Hiring in New York for May 2016

Employers Hiring in New York for May 2016Employers Hiring in New York for May 2016We have over 125,000 employers looking for new employees on Ladders, and we could use your help. If you, or your friends or colleagues, could fit the bill for one of the below-listed jobs in New York, please let us know by clicking through and applying.Darren FrankSr. Vice President at Recruitment Trends, Inc.Private Equity Fund Accountant Greenwich, CTPrivate Equity Fund Accountant New York, NYPrivate Equity Fund Accountant Harrison, NYPhil RosenbergPresident at reCareeredbefolgung Officer, Group Retirement Plan Hauppauge, NYCompliance Officer, Group Retirement Plan New Brunswick, NJCompliance Officer, Group Retirement Plan New York, NYVincent AlfieriTechnical Recruiter at The Rembrandt GroupSenior Manager of Applications IAM LDAP Warren, NJSenior Manager of Applications IAM LDAP Jersey City, NJSenior Manager of Applications IAM LDAP New York, NYCindy WinchellCindy Winchell at C. Winchel l AgencySoftware Developer Parsippany, NJCommercial Lines Assistant Melville, NYCommercial Lines Rater / Underwriting Assistant New York City, NYSalman ArifTechnical recruiter at Charter GlobalCerner Integration Analyst New York, NYCerner Integration Analyst Jersey City, NJSr. WMA Business Analyst Jersey City, NJWilliam FineDirector at Atlas SearchGlobal Corporation New York, NYEntertainment Network New York, NYAssistant Controller New York, NYMartin McDermottFounder CEO at mARTo consultingInternal Wholesaler schlussverkauf, Exchange Traded Funds Red Bank, NJRegistered Investment Advisor (RIA) Independent Producers White Plains, NYRegistered Investment Advisor (RIA) Independent Producers Yonkers, NYWayne CozadCEO at Cube ManagementVP of Sales ERP Vendor Selection Consulting Virtual 989844 New York, NYSales Engineer Aerospace Med Devices 948930 New York, NYMedical Sales Representative 985623 Middletown, NYFrancesca PaulucciRecruiter at Dynamics AssociatesIT Audi tor New York, NYMarket Risk Assurance Vice President New York, NYTrading Assistant New York, NYDeborah BrunoPresident at Direct Sales Recruiting, LLCRegional Sales Manager Payroll, HR Benefit Sales New York, NYDistrict Manager Payroll, HR Benefit Sales BTB New York, NYDistrict Manager Payroll, HR Benefit Sales BTB Melville, NYHave a great week in your searchIm rooting for you.

Unbiased Report Exposes the Unanswered Questions on Medical Billing and Coding Resume

Unbiased Report Exposes the Unanswered Questions on Medical Billing and Coding Resume If youre utilizing a template, then the large part of the time that its going to be designed centered. You should discover among the most effective medical billing and coding resume pattern. It will be simple to modify your composing format based on the sort of job that youre attempting to find. All templates are easy to implement, with just a single mouse click. Medical coding resume sample one medical resume to find a position in the health care field that will permit me to use my understanding of health office procedures and medical billing and coding. You are going to have access to use the 3M encoding software, which is an excellent tool for coders in the business. In some settings, a medical biller also acts as a medical coder and, in actuality, medical billers are knowledgeable about the basic. Medical billers and coders may apply for job opportunities upon the conclusion of their tra ining. New Ideas Into Medical Billing and Coding Resume Never Before Revealed Computer scientists should be well-versed in a number of programming languages and IDEs, particularly in the health care field when EHRs are involved. Medical billing and coding will observe a 15 percent boost in job growth over the next ten years. Additional medical resumes can be found in our database. Theres no uniform kind of medical report, so coders ought to be ready to abstract information from an entire range of reports. A health biller is the individual who helps ensure the health care facility becomes reimbursed for the majority of services rendered. Meanwhile, medical billing will probably be a pursuit for the recipe. Coding and computer science professionals are a few of the absolute most in-demand employees on the planet today. Financially, the most influential section of the industry of healthcare, the medical coder is accountable for the billing practice. Resume Web templates Yo u will find over 20 web templates to choose from. The web templates are normally common job application platforms that are many times accepted by many businesses. A health template is devised in the shape of health-related pamphlets, brochures and banner. Our 20 design templates provide you examples for some cases you might face. Coding Training The last section introduces learners to every one of the different code sets. You should have billing experience in a number of disciplines. The typical salary of a health biller or coder in Texas is $38,810 each year. Apparently, you would like to get the education and training you should be successful on-the-job, but you need to also possess a number of the qualities that Medical Billers need as a way to be prosperous. After being satisfied that you satisfy the requirements and expectations of the job, after that you can apply them in crafting an excellent objective statement. If youre on the lookout for work in healthcare, defi ning your career objective is important whether youre aiming for a certain position. A work duty is something which youve got to do daily. When youre looking for work in the medical billing business, attention to detail is a huge portion of showing your employer that you are going to be an excellent fit. The Pain of Medical Billing and Coding Resume Experience Employers wish to realize that you have some appropriate experience. Resumes can be used for quite a few reasons, although most often theyre utilised to create new employment. The War Against Medical Billing and Coding Resume Students may benefit from in-class instruction covering a number of topics to aid in their transition from the classroom to a different career in an administrative position in a healthcare setting. Medical Billers must possess decent communication skills since they will interact with many different individuals in their role. They may be faced with having difficult conversations as part of their work day. Our resume builder makes it simple to create a well-written resume in a couple of minutes. Basically, you might even be flattered. Your resume format and structure will also be dependent on the nation of the work that youre applying to. The 30-Second Trick for Medical Billing and Coding Resume Next up is Joe, that has been a medical billing professional for approximately 10 decades. Accurate and efficient records make a physicians job very easy when he has in 1 place all of the pertinent details. Lets start off with a comparatively straightforward trip to the physicians office. If youre looking for work, a well-written resume is important.

Cashier Job Description Resume - the Story

Cashier Job Description Resume - the Story Key Pieces of Cashier Job Description Resume Contact customer service managers to manage pricing problems and complaints. On account of the cyclical nature of the hospitality business, employees may be asked to work varying schedules to reflect the company needs of the hotel. There can be instances where youre going to be filling in for a sales associates and thats why customer service skills are important. When you advertise a cashier job, you ought to focus on attracting the kind of employee your company requirements. The Importance of Cashier Job Description Resume Also, do remember to mention particular benefits that your organization provides that others might not. There are jobs out there in different sectors too, although the hospitality sector works on overload during the Christmas season with numerous parties thrown every day for the entire month Therefore you have to record experience and certain ability that match in jus t what the company wants. For example, the ability to operate complex office equipment is transferable to an assortment of jobs. The normal affairs you may be asked to fill in the application form needs to be accurate. 1 way theyll be sure youll be in a position to do the work excellently well is to check at your resumes professional experience section, which you are able to prepare by employing the content of the work description sample shown above. Before you begin filling out job applications you need to have a quality resume put with each other to use. A straightforward Google search can result in a huge degree of expertise on the best way to compose a resume, the best way to design a resume, the best method to win over companies. What Cashier Job Description Resume Is - and What it Is Not A supermarket cashier helps customers throughout the payment alternatives offered and makes change if necessary. Theres no need to fret anymore since its fast to submit an applicatio n for loan. The work description of a cashier is connected to the payment. If you cannot make a payment in time, you should get in touch with your lender immediately and talk about how to manage late payments. If You Read Nothing Else Today, Read This Report on Cashier Job Description Resume It is not simple to be a cashier. Furthermore, there are means to quantify your cashier resume. A cashier has a large part in a shop or restaurant. In some instances, a supermarket cashier may have to deal with exchanges and returns. Cashier Job Description Resume at a Glance Looking for work experience is extremely important even when you are a student. Youre able to tell the manager that youve got a present application and offer any details about your abilities and experience. You cant send just the saatkorn how to answer knowledge abilities and abilities questions to different business for assorted job. Think of the way to answer knowledge abilities and abilities questions as a t ool, which you are able to logically creates to have the ability to target a particular job and to obtain the middle of the corporation. What Cashier Job Description Resume Is - and What it Is Not Cashier career paths can fluctuate. You must look at it positively, instead of simply an hourly job, since its an hourly job which brings home a paycheck. Whichever job you wind up with, dont neglect to greet each customer with a smile. Be sure to thoroughly read our cashier resume writing tips at the base of the page, too. If you would like to employ a cashier after possible, Monster can provide help. Based on the shift, a cashier may have to help in opening or closing the shop. She is one of the more important links between the client and the business.